How to Outperform 99.9% of SDRs
+ behind the scenes #1
Chris Ritson
•
5 Jan 2024
•
4 mins
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In a world that wants immediate gratification, all it takes is a long-term mindset and consistent action to outperform 99.9% of people at whatever thing you choose to do.
And the easiest way to follow your long-term path is to lean on a structured, strategic plan.
Here’s how I think about planning for my career:
Everything starts with what impact you want to make and what you want to be remembered for.
You may not know exactly how to get there right now, and that’s okay.
A goal-setting framework will help. And that’s what I’m showing you today.
Today I want you to understand how I transform my big mission of helping 100k SDRs have a successful sales career into daily action steps that move the needle.
Or as the saying goes - how I plan to build Rome, one day at a time.
Mission (5+ Years):
First I consider my big goal. My mission. I consider my mission a goal that will (probably) take many years to achieve.
And the cornerstone of my work lies in what impact I truly want to have on the world. What I want to be remembered for.
It might take you a while to work this out but that’s okay. Even if your initial mission changes a few times at least you’re on the journey to working it out.
Mine is that I want to help 100,000 SDRs have successful sales careers, make lots of commission, and enjoy a lifestyle of freedom.
So everything I do is laser-focused on that outcome.
Notice my big hairy audacious goal isn’t a “me” outcome, but rather a “customer” outcome.
Funny enough - when you help others, you generally help yourself. It just takes a little while to become visible.
These 3 questions helped me ‘‘work out my mission’’:
Who do I want to help?
What do I want to help them do?
Why do I want to help them do that?
Clarity around these questions will help you build a strong strategy (Part 2):
Strategy (Annual):
Each year, the strategy I set helps me get closer to my ultimate goal of impacting 100,000 SDRs.
I create what are called “BHAGs” (big, hairy, audacious goals). These strategic annual goals inform everything I do over that year.
However, creating a meaningful BHAG takes time and thought. You need to use the right framework to give yourself the best chance for success. I use the SMART goal framework, meaning my strategic goals should be Specific, Measurable, Achievable, Relevant, and Time-bound.
For example, hitting my quarterly outbound meetings goal. But what does that mean, exactly?
Let me show you:
Specific: Hit my quarterly outbound meetings goal by doing 75 non-automated touches every day to ICP accounts only.
Measurable: Hit my quarterly goal by booking 50 new meetings every month.
Achievable: Hit my quarterly goals by booking 20 new meetings every month.
Relevant: Hit my quarterly goals by booking 20 new meetings every month with an attendance rate of 90% to make sure the meetings booked are with the correct people.
Time-Bound: Hit my quarterly goals by booking 20 new meetings every month with an attendance rate of 90% to make sure the meetings booked are with the correct people. Total of 240 new meetings by December 31st 2024.
I now have a SMART goal I can work against.
Weekly reviews of this goal will show you how you’re tracking (I recommend dedicating 30-45 mins to this).
And make short-term adjustments if you need to. Which is where part 3 comes in.
Tactics (Quarterly):
Every new quarter presents an opportunity to review, optimise, and execute tactics that align with my yearly BHAGs.
This section is ALL about being able to identify the top 20% of actions that get you 80% of your results (Paretos Law
For me, I identified four tactics that led to most of my growth:
Identify 10 accounts every day I want to prioritise my outreach on
Write and send 25 personalized emails Mon-Fri
Use the same cold call script
Connect with 25 new prospects on LinkedIn every day
Next, I take each of those tactical actions and create quarterly milestones to see how I’m tracking. For example, for tactic #2 above:
Write and send 1625 personalised emails by April 1st 2024.
It’s simple but having these smaller achievable tactics laid out in a document helps me follow them daily meaning my actions compound and I see the benefit of them over time.
Effort (Daily):
Lastly, making it happen every day is really where the magic happens.
This is all about your non-negotiables — your daily commitments to yourself and your mission. KPIs, calling for an hour without stopping, writing 25 personalised emails every single day etc.
Each day is a stepping stone toward achieving the ultimate mission.
Each day gets me one step closer to helping 100,000 SDRs. If I skip steps I get no closer.
This is where my calendar comes in.
Here’s an example of things you’ll find on my calendar:
9:00 am: Cold Call for 1-hour (no breaks) to target account list
10:00 am: Write and Send 25 Personalised Cold Emails to target account list
12:00 pm: Respond to Emails and LinkedIn DMs
12:15 pm: Edit and repurpose one older piece of content that resonated.
1:00pm: Write and Send 20 LinkedIn DMs to target account list
5:00 pm: Reflect on the day, and identify 10 accounts to focus 80% of my attention on tomorrow.
Life happens and this schedule moves around a bit from time to time but if I maintain this 90% of the time I know I’ll win.
It’s the commitment to the monotonous, repetitive, boring tasks that makes the magic happen.
Conclusion:
Outperforming other SDRs isn’t about irregular bursts of motivation or 1-off 350% months. It happens by following a disciplined, structured approach to your work.
You must be relentless in pursuing your big mission, focused on strategizing annually, meticulous in planning quarterly, and committed to showing up daily.
In the world of SDR and Sales, reaching big success is a mix of dreaming big and making step-by-step plans.
As you get going this year, I hope you will use this organized approach to guide you and help you stay motivated and dedicated to your mission.
Good luck for 2024.
PS. I’d love to hear your plans, respond to this email if you’d like to share.
Whenever you’re ready, here are 5 ways I can help you:
Get the exact Outbound Secrets and Systems I use everyday you book meetings and build pipeline.
Get the exact framework I used to coach >800 sellers how to double their conversion from call>meeting booked.
Learn the exact system I used to help >150 SDRs get promoted to AE. [Quarterly cohorts].
Go from SDR Manager to SDR Leader & Start Building a High Performance SDR Team.
Book a 15 minute FREE call to help turn Outbound into a 7-Figure Revenue Channel [Heads of, Directors, VPs, CRO and SDR Leaders only].